Accessible, Inclusive, and a force for good. DLG Legal Services is a law firm providing access to justice and the highest quality advice. 

DLG Legal Services is a law firm created to help customers with legal solutions and to give them peace of mind, now and in the future. They offer legal services that are accessible and inclusive and are there to support their customers every step of the way.    

DLG Legal Services is a legal services business, wholly owned by the Direct Line Group but operating independently as a law firm that is fully regulated by the Solicitor Regulation Authority. 

It is home to around 370 staff who provide a range of services including litigation services for personal injury, inheritance and property claims as well as for contract and employment disputes.  DLG Legal Services also provides an expert, well established Legal Advice Line. 


Our Mission

To be brilliant for our clients everyday.

Our Vision

We want to create legal services that are accessible, inclusive and a force for good for our customers.


We help our customers with legal solutions to give them peace of mind now and in the future.

Strategic Objectives

  • Best in class – service focussed, proven track record, strategic advisors
  • Extend our reach – full service, claims and commercial law firm
  • Technical edge – tech enabled and data led solutions
  • Nimble and cost efficient – continuous process improvements and efficiency gains
  • Great people – Knowledgeable, engaged and motivated

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Our Values


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